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Title: Understanding the drivers, enablers, and performance of knowledge management in public organizations
Authors: Pee, L.G. 
Kankanhalli, A. 
Keywords: KM drivers
KM enablers
Knowledge management
Public sector performance
Issue Date: 2008
Citation: Pee, L.G.,Kankanhalli, A. (2008). Understanding the drivers, enablers, and performance of knowledge management in public organizations. ACM International Conference Proceeding Series 351 : 439-446. ScholarBank@NUS Repository.
Abstract: Public organizations are increasingly investing in knowledge management (KM) initiatives. However, most KM concepts, practices, and tools have mainly been developed and studied in the private sector and there is a lack of understanding of KM in public organizations. This paper addresses the gap by discussing the differences between public and private organizations in their KM endeavors. Specifically, KM drivers in the context of public organizations are first identified. Salient KM enablers and how they may differentially affect the success of KM initiatives in public and private organizations are then discussed. Finally, tools for assessing KM performance in public organizations are suggested, in view of their unique organizational objectives. Copyright 2008 ACM.
Source Title: ACM International Conference Proceeding Series
ISBN: 9781605583860
DOI: 10.1145/1509096.1509188
Appears in Collections:Staff Publications

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