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Title: Deriving IT-mediated task coordination portfolios for global virtual teams
Authors: Sutanto, J.
Kankanhalli, A. 
Tan, B.C.Y. 
Keywords: Action theory of dialogue
global virtual teams (GVTS)
information-technology (IT)-mediated task coordination portfolios
media naturalness
task coordination
task dependence
Issue Date: 2011
Citation: Sutanto, J., Kankanhalli, A., Tan, B.C.Y. (2011). Deriving IT-mediated task coordination portfolios for global virtual teams. IEEE Transactions on Professional Communication 54 (2) : 133-151. ScholarBank@NUS Repository.
Abstract: Global virtual teams (GVTs) can provide benefits in terms of lower costs and enhanced performance. However, the realization of these benefits depends on effective GVT task coordination, which faces significant challenges due to time-zone differences and geographical dispersion. Further, there is a lack of understanding of optimal information-technology (IT)-mediated coordination mechanisms for these teams. Based on an in-depth study of project tasks carried out by three GVTs, we uncovered IT-mediated task coordination portfolios (sets of mechanisms) used for effective coordination. The portfolios should fit the GVT's task dependence, members' common time frame, and perceived time constraints in order to be effective. © 2011 IEEE.
Source Title: IEEE Transactions on Professional Communication
ISSN: 03611434
DOI: 10.1109/TPC.2011.2121630
Appears in Collections:Staff Publications

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