INTEGRATED FACILITIES MANAGEMENT PRACTICES LEADING TO COST EFFECTIVENESS IN FACILITY MANAGEMENT

Abstract

Facility Management (FM) plays a pivotal role in ensuring the efficient operation and maintenance of built environments, encompassing a wide range of functions aimed at supporting the core activities of organizations. In the context of Singapore's dynamic and rapidly evolving urban landscape, the effective management of facilities is imperative to meet the growing demands of various industries and sectors. One approach that has garnered increasing attention in recent years is Integrated Facility Management (IFM), which emphasizes the holistic and integrated management of multiple facility services to optimize performance and achieve cost savings. The integration of IFM practices has emerged as a strategic imperative for FM practitioners and organizations seeking to enhance operational efficiency, reduce costs, and improve service delivery. By consolidating various facility management functions under a unified framework, IFM aims to streamline operations, leverage synergies, and maximize the utilization of resources. However, while the potential benefits of IFM are widely recognized, there remains a need for empirical research to elucidate the extent to which IFM practices contribute to cost effectiveness within the Singaporean context. This dissertation seeks to address this gap in the literature by examining the relationship between IFM practices and cost effectiveness in FM operations in Singapore. Through a systematic analysis of IFM strategies and their impact on cost savings and operational efficiency, this study aims to provide valuable insights into the efficacy of IFM in driving cost effective facility management practices. By investigating the adoption and implementation of IFM practices across various industries and sectors, this research endeavors to identify best practices and key determinants of success in achieving cost effectiveness in FM.