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https://scholarbank.nus.edu.sg/handle/10635/24401
| Title: | Patients' complaints in a hospital emergency department in Singapore | Authors: | Wong, L.L. Ooi, S.B.S. Goh, L.G. |
Keywords: | Complaint rate Emergency service Hospital complaints Patient complaints Patient satisfaction Staff-patient communication |
Issue Date: | 2007 | Citation: | Wong, L.L.,Ooi, S.B.S.,Goh, L.G. (2007). Patients' complaints in a hospital emergency department in Singapore. Singapore Medical Journal 48 (11) : 990-995. ScholarBank@NUS Repository. | Source Title: | Singapore Medical Journal | URI: | http://scholarbank.nus.edu.sg/handle/10635/24401 | ISSN: | 00375675 |
| Appears in Collections: | Staff Publications |
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