PLACEMAKING OF SINGAPORE'S UNDERGROUND PEDESTRIAN NETWORKS FROM A USER PERSPECTIVE

Abstract

While underground pedestrian network (UPN) development is becoming increasingly prevalent, there is a lack of detailed research about how they affect the vitality of communities and the quality of life of users (Cui et al., 2012). In view of this, the aim of this paper is to investigate what placemaking can do to enhance users’ experience in UPNs. Previous research on UPNs and placemaking concepts are reviewed. Through the survey questionnaire method, data on the usage patterns of Orchard Road UPN (ORU) and the users’ perspectives are collected. Subsequently, the results are analysed using descriptive statistical analysis and thematic analysis methods. Descriptive statistical analysis demonstrates that users do not visit ORU often and generally spend a short amount of time to shop and/or transit through to their final destination. Analysis of sense of place (SOP) reveals that low place attachment levels and high place satisfaction levels exist among ORU users.

Lessons are drawn from the ORU case study to formulate recommendations for future UPN development. While nature-based placemaking is identified as a potential approach to improve the physical environment and SOP of future UPNs, the author suggests that more opinions be obtained from professional placemakers to better evaluate its feasibility. In-depth research is recommended to determine whether placemaking can alleviate wayfinding and accessibility issues within UPNs. The findings of this study, though not fully representative of all UPNs, can serve as a guide for future UPN development to enhance users’ experience and bring liveliness to public places within the UPNs.