Please use this identifier to cite or link to this item: https://scholarbank.nus.edu.sg/handle/10635/234542
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dc.titleTHE IMPACT OF TENANT-LANDLORD RELATIONSHIPS ON THE SUCCESS OF SHOPPING MALLS
dc.contributor.authorLEE SUMEI LENA
dc.date.accessioned2022-11-15T02:39:59Z
dc.date.available2022-11-15T02:39:59Z
dc.date.issued2006
dc.identifier.citationLEE SUMEI LENA (2006). THE IMPACT OF TENANT-LANDLORD RELATIONSHIPS ON THE SUCCESS OF SHOPPING MALLS. ScholarBank@NUS Repository.
dc.identifier.urihttps://scholarbank.nus.edu.sg/handle/10635/234542
dc.description.abstractOne of the problems faced in the retail industry is the high retail turnover rate and this could be partially due to the lack of a good foundation for tenant-landlord relations. This dissertation would address tenant-landlord relationships and examine its role and impact in a securitized and unsecuritized mall. This paper will argue that tenant-landlord relations are important for at least three reasons: (1) there would be more synergy and transparency between landlord and tenant (2) good relations will instill loyalty in the retailer to continue staying in the mall; (3) this will value add to the success of the mall. The results of a survey on 250 retailers in 36 shopping malls in Singapore affirm that landlords generally do not focus on tenant-landlord relations with their retailer. There is also a distinct disparity in landlord management between securitized and unsecuritized malls. Tenants surveyed have indicated that securitized mall landlords have been more active in keeping tenant-landlord relations than unsecuritized malls. Tenants have also ranked securitized landlords as being most trustworthy but both forms of landlord management are sorely lacking in taking the initiative to address their tenants' needs. Many retailers have also indicated in the survey that there needs to be more pro-activeness and understanding from the landlords.
dc.sourceSDE BATCHLOAD 20221125
dc.subjectTenant-landlord relationship
dc.subjectSecuritized mall
dc.typeThesis
dc.contributor.departmentREAL ESTATE
dc.contributor.supervisorOOI THIAN LEONG JOSEPH
dc.description.degreeBachelor's
dc.description.degreeconferredBACHELOR OF SCIENCE (REAL ESTATE)
Appears in Collections:Bachelor's Theses

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