Please use this identifier to cite or link to this item: https://scholarbank.nus.edu.sg/handle/10635/223389
DC FieldValue
dc.titleSITUATIONAL INFLUENCES OF FACILITY MANAGERS' WORK OUTCOMES
dc.contributor.authorTAY YEN LING STEPHANIE
dc.date.accessioned2019-05-30T04:39:28Z
dc.date.accessioned2022-04-22T20:32:09Z
dc.date.available2019-09-26T14:14:11Z
dc.date.available2022-04-22T20:32:09Z
dc.date.issued2019-05-30
dc.identifier.citationTAY YEN LING STEPHANIE (2019-05-30). SITUATIONAL INFLUENCES OF FACILITY MANAGERS' WORK OUTCOMES. ScholarBank@NUS Repository.
dc.identifier.urihttps://scholarbank.nus.edu.sg/handle/10635/223389
dc.description.abstractFacility Management plays a vital role in ensuring the comfort and safety of building occupants. With a projected increase in the numbers of public residential housing in Singapore, the demand for Facility Managers (FMs) to improve their work outcomes and satisfy the daily needs of residents is greater than ever. Therefore, the aim of this dissertation is to study the association between situational factors and work outcomes to improve the work circumstances of FMs. It was hypothesized that increasing the situational factors can boost the work outcomes of FMs. Based on the literature review, 40 situational factors and 6 work outcomes were identified. Next, a questionnaire was designed and administered to FMs working in various Town Councils in Singapore via email. Subsequently, 3 semi-structured interviews with FMs working in 3 different town councils were conducted to explain the statistical findings. The SPSS software was used to analyse the data. From the one-sample t-test, it was concluded that 37 out of 40 situational factors and all 6 work outcomes were significantly present among the FMs. The results from the ANOVA test showed that the designation and length of working experience were the most significant in both situational factors and work outcomes. Pearson’s Correlation analysis also revealed that challenging work tasks, training and learning opportunities had the most association with various work outcomes. From the findings, it is recommended that assigning more challenging tasks to FMs in a controlled manner while providing effective trainings may bolster and solidify their work outcomes.
dc.language.isoen
dc.sourcehttps://lib.sde.nus.edu.sg/dspace/handle/sde/4569
dc.subjectBuilding
dc.subjectPFM
dc.subjectProject and Facilities Management
dc.subject2018/2019 PFM
dc.subjectLing Yean Yng Florence
dc.typeDissertation
dc.contributor.departmentBUILDING
dc.contributor.supervisorLING YEAN YNG FLORENCE
dc.description.degreeBachelor's
dc.description.degreeconferredBACHELOR OF SCIENCE (PROJECT AND FACILITIES MANAGEMENT)
dc.embargo.terms2019-06-10
Appears in Collections:Bachelor's Theses

Show simple item record
Files in This Item:
File Description SizeFormatAccess SettingsVersion 
Tay Yen Ling Stephanie 2018-2019.pdf697.85 kBAdobe PDF

RESTRICTED

NoneLog In

Page view(s)

79
checked on Nov 17, 2022

Download(s)

61
checked on Nov 17, 2022

Google ScholarTM

Check


Items in DSpace are protected by copyright, with all rights reserved, unless otherwise indicated.