Please use this identifier to cite or link to this item: https://scholarbank.nus.edu.sg/handle/10635/221591
Title: POST-PROJECT REVIEWS IN THE CONSTRUCTION INDUSTRY: AN INSTITUTIONAL APPROACH
Authors: CHIN BO WEI ANDREW
Keywords: Building
PFM
Project and Facilities Management
Low Sui Pheng
2012/2013 PFM
Issue Date: 3-Jun-2013
Citation: CHIN BO WEI ANDREW (2013-06-03). POST-PROJECT REVIEWS IN THE CONSTRUCTION INDUSTRY: AN INSTITUTIONAL APPROACH. ScholarBank@NUS Repository.
Abstract: Post-project reviews are known as one of the most effective tools to empower organizational learning in order for companies to gain a competitive edge in the knowledge economy. However, the use of post-project reviews in the construction industry has been limited due to the temporary nature of projects and its associated barriers. A lack of research in this area has resulted in little focus into the underlying causes of the failure to implement such reviews. As a result, many companies are not benefiting from the capture and sharing of knowledge from past projects, causing a loss in precious lessons learnt and an overall inability to learn from past mistakes. Institutional theory suggests that the factors that influence the use of post-project reviews may be classified into three pillars that drive organizational behavior. This study seeks to understand the existing use of post-project reviews in the construction industry, and probe deeper into the root causes of the lack of implementation through the application of institutional theory. A three-phase research design was conducted to explore in increasing depth the use of post-project reviews. Surveys and interviews were carried out with project managers to understand the properties and extent of use of post-project reviews, as well as the rationale and effectiveness of such reviews. The factors identified were then mapped to Scott’s three institutional pillars to draw conclusions on the institutional factors that affect the adoption of post-project reviews. In addition, a case study was conducted to examine the features of a strong case of post-project review implementation. This study found that strong management support and the use of formalized procedures were major drivers of post-project review implementation. Several other factors were identified that did not correspond to the institutional framework, and these are presented alongside the institutional factors as part of a proposed framework for organizational learning through effective post-project reviews.
URI: https://scholarbank.nus.edu.sg/handle/10635/221591
Appears in Collections:Bachelor's Theses

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