Please use this identifier to cite or link to this item: https://scholarbank.nus.edu.sg/handle/10635/220129
Title: EVALUATION OF NEW WORKPLACE STRATEGIES IN PROVIDING AN AGILE ENVIRONMENT FOR FUTURE DEMANDS
Authors: MUHAMMAD FAHMI BIN NOOR RASHID
Keywords: Building
PFM
2020/2021 PFM
Degree of B.Sc. (Project and Facilities Management)
Project and Facilities Management
Jonathan Lian Khin Ming
Coworking spaces, Activity-based Working, Hot-desking, Employee Satisfaction, Workplace Strategies, Workplace Performance Benchmark, Post pandemic Hybrid Workplace
Coworking spaces
Activity-based Working
Hot-desking
Employee Satisfaction
Workplace Strategies
Workplace Performance Benchmark
Post pandemic Hybrid Workplace
Issue Date: 28-Dec-2020
Citation: MUHAMMAD FAHMI BIN NOOR RASHID (2020-12-28). EVALUATION OF NEW WORKPLACE STRATEGIES IN PROVIDING AN AGILE ENVIRONMENT FOR FUTURE DEMANDS. ScholarBank@NUS Repository.
Abstract: The global workforce landscape faces gradual increase in population each year. Over the next decade, the working population will comprise of four generations – a 4G workforce with the inclusion of the Generation Z. Organizations are expected to face spatial constraints and conventional office environments will be deemed as outdated. Workplace strategies play a critical role in catering to the current and future needs of employees. Ultimately, an effective workplace strategy is a vital tool in increasing employees’ needs, productivity and motivation, which leads to overall employees’ satisfaction. Future workplaces should also strive to balance between attracting new talents and retaining valuable employees. The objective of this study is to determine the effectiveness of the current workplace in managing spatial densities, layout, level of employees’ satisfaction and to foresee future needs and demands required by the workforce. With in-depth analysis, recommendations on what aspects the future workplace consists of were developed. To achieve these objectives, literature reviews, surveys, interviews and case studies were conducted with relevant workplace management members. This study found that despite the lack of choice in selecting their preferred workstation, the employees are overall satisfied. Placing their respective workstation as a focal point, the employees are also satisfied with the workplaces’ spatial qualities. This study also found that workplaces are sufficient in sustaining the current and future employees’ needs. Results show that the workplace does promote mobility and the strategies implemented do support the essential needs of the employees. Through result analysis, it was proposed that the top three aspects of the future workplace that employees foresee are (1) Flexibility of working hours, (2) Cloud Technology and (3) Team Management Applications. Furthermore, post-pandemic changes the way employees work which directly influences workplace strategies. It forces organizations to create resilience in their workplace. Hence, a strategic framework that aims to enhance current workplace strategies was recommended. Its main objective is to enable the workplace to be future-proof and agile. Keywords: Coworking spaces, Activity-based Working, Hot-desking, Employee Satisfaction, Workplace Strategies, Workplace Performance Benchmark, Post pandemic Hybrid Workplace
URI: https://scholarbank.nus.edu.sg/handle/10635/220129
Appears in Collections:Bachelor's Theses

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