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Title: Improving the Welfare of Platform Workers in Singapore
Authors: Zeng Hongde, Nicholas
Keywords: Gig economy
platform workers
workers welfare
private hire
food delivery
Issue Date: 1-Apr-2020
Citation: Zeng Hongde, Nicholas (2020-04-01). Improving the Welfare of Platform Workers in Singapore : 1-26. ScholarBank@NUS Repository.
Abstract: Employment legislation typically protects the rights and welfare of workers who have an employment contract with an employer. Societal expectations around the employee-employer relationship also create further safeguards for employee rights. However, the rise of the gig economy has raised concerns about welfare of workers not thus protected. Workers for private hire vehicle platforms (like Grab and Gojek) and food delivery companies (like Foodpanda and Deliveroo) are typically not considered employees and are therefore not provided by such legislation and expectations. With the growing prevalence of such platform work, how should policy gaps relating to platform workers’ welfare be addressed by governments, organised labour and business? This case study leads students to consider the situation of private hire drivers and food delivery couriers in Singapore, analyse measures taken in other countries, and, in light of what has actually been done up to December 2019, suggest possible further steps.
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