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Title: Emotional labor and occupational well-being: Latent profile transition analysis approach
Authors: Cheung F.
Lun V.M.C.
Cheung M.W.-L. 
Keywords: Emotional labor; Job satisfaction; Latent profile transition analysis; Psychological distress; Workload
Issue Date: 2018
Publisher: Frontiers Media S.A.
Citation: Cheung F., Lun V.M.C., Cheung M.W.-L. (2018). Emotional labor and occupational well-being: Latent profile transition analysis approach. Frontiers in Psychology 9 (JUL) : 1084. ScholarBank@NUS Repository.
Abstract: This study used the latent profile transition analysis (LPTA) to analyze whether emotional labor profiles change across time and how these profiles relate to occupational well-being (i.e., job satisfaction, quality of work life, psychological distress, and work-family conflict). A total of 155 full-time Chinese employees completed the questionnaire survey at two time points. Three latent profiles were identified at Time 1 and the same profiles were replicated at Time 2. We determined that the majority of the participants retained the original profiles. Lastly, occupational well-being differed significantly across the identified profiles. The limitations and implications of this study were also provided. ? 2018 Cheung, Lun and Cheung.
Source Title: Frontiers in Psychology
ISSN: 16641078
DOI: 10.3389/fpsyg.2018.01084
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