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Title: Enhancing the supply chain management performance using information technology: Some evidence from UAE companies
Authors: Sundarakani, B.
Tan, A.W.K. 
Van Over, D.
Keywords: Information technology
Middle east countries
Performance measurement
Supply chain management
Issue Date: Mar-2012
Citation: Sundarakani, B.,Tan, A.W.K.,Van Over, D. (2012-03). Enhancing the supply chain management performance using information technology: Some evidence from UAE companies. International Journal of Logistics Systems and Management 11 (3) : 306-324. ScholarBank@NUS Repository.
Abstract: The objective of this paper is to investigate Supply Chain Management (SCM) performance of selected companies in the United Arab Emirates (UAE) countries upon successful implementation of Information Technology (IT) applications. By carrying out an in-depth qualitative analysis, the paper seeks to evaluate how IT can enhance the SCM performance from a practitioner perspective. The survey results have indicated that respondents are aware that adopting IT does not necessarily translate to immediate benefits. Companies in UAE will, therefore, need to 'educate' their senior managers on using IT systems to streamline their supply chain operations, reduce cycle time and improve supply chain visibility. While most respondents have implemented IT systems for transactional processing, more can be done to implement more advanced IT systems for better planning and decision-making. © 2012 Inderscience Enterprises Ltd.
Source Title: International Journal of Logistics Systems and Management
ISSN: 17427967
DOI: 10.1504/IJLSM.2012.045916
Appears in Collections:Staff Publications

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