CHEW YEE PENG, PATRICIA

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Full Name

(not current staff)

Main Affiliation

MARKETING

Faculty

SCHOOL OF BUSINESS

bizcypp@nus.edu.sg

Other emails

BIZCYPP@nus.edu.sg

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		Issue Date	Title	Author(s)
	1	1-Jan-2023	Digital service technologies, service robots, AI, and the strategic pathways to cost-effective service excellence	Wirtz, Jochen ; Hofmeister, Johannes; Chew, Patricia YP ; Ding, Xin David
	2	Dec-1999	Recent advances in understanding and managing consumer word-of-mouth	Chew, Patricia ; Wirtz, Jochen