Full Name
Jochen Wirtz
Variants
Wirtz, J.
 
Main Affiliation
 
 
Email
bizwirtz@nus.edu.sg
 
 
 

Refined By:
Date Issued:  [1990 TO 1999]

Results 1-20 of 38 (Search time: 1.363 seconds).

Issue DateTitleAuthor(s)
1Mar-1998A LARGE-SCALE LIFE-STYLE STUDY OF SINGAPOREANS - RELEASE III: SELF-PERCEPTION AND SELFCONFIDENCE OF SINGAPOREANSJOCHEN WIRTZ ; KAU AH KENG ; TAN SOO JIUAN 
2Mar-1998A large-scale life-style study of singaporeans - release IV : a demographic analysis of life satisfactionKau, Ah Keng ; Wirtz, Jochen ; Tan, Soo Jiuan ; Jung, Kwon 
3Feb-1998A large-scale lifestyle study of Singaporeans - release II : their attitudes and traitsTan, Soo Jiuan ; Kau, Ah Keng ; Wirtz, Jochen 
4May-1998A large-scale lifestyle study of Singaporeans - release V: moral standards, traditions, family and social valuesTan, Soo Jiuan ; Kau, Ah Keng ; Wirtz, Jochen 
5Jun-1998A large-scale lifestyle study of Singaporeans - release VI : consumer behaviourWirtz, Jochen ; Tan, Soo Jiuan ; Kau, Ah Keng 
6Jun-1998A large-scale lifestyle study of Singaporeans - release VII : investment behaviourWirtz, Jochen ; Tan, Soo Jiuan ; Kau, Ah Keng 
7Jul-1998A large-scale lifestyle study of Singaporeans - release VIII : leisure and travel activitiesKau, Ah Keng ; Tan, Soo Jiuan ; Wirtz, Jochen 
8Oct-1999An empirical study on Internet-based business-to-business ecommerce in SingaporeWirtz, Jochen ; Wong, Poh Kam 
91995An experimental investigation of halo effects in satisfaction measures of service attributesWirtz, J. ; Bateson, J.E.G.
10Oct-1999CONJOINT ANALYSIS: AN EXAMINATION OF THE VALIDITY OF THE SELF-EXPLICATED DESIGN IN THE CONTEXT OF AIR TRAVELTAN LU PHENG ,RACHEL; JOCHEN WIRTZ 
11Jun-1999Consumer cheating on service guarantees : an experimental studyWirtz, Jochen ; Kum, Doreen 
121999Consumer satisfaction with services: Integrating the environment perspective in services marketing into the traditional disconfirmation paradigmWirtz, J. ; Bateson, J.E.G.
13Jul-1999Designing service guarantees : is full satisfaction the best you can guaranteeWirtz, Jochen ; Kum, Doreen 
14Jun-1999Determinants of effective membership marketing : towards a research agendaKum, Doreen ; Wirtz, Jochen 
151998Development of a service guarantee modelWirtz, J. 
16Oct-1995Development of a service quality measurement scale for airline passenger servicesWirtz, Jochen ; Shamdasani, Prem N. 
17Jul-1998Examining the strategic role of unused service capacity - a theory-in-use approachNg, Irene C. L.; Wirtz, Jochen ; Lee, Khai Sheang 
18Apr-1998From entrepot to NIC - economic and structural policy aspects of Singapore's developmentMenkhoff, Thomas ; Wirtz, Jochen 
19Nov-1999Growth of the service sector in AsiaWirtz, Jochen 
20Dec-1996Halo in consumer satisfaction : an experimental study of the presence, magnitude and impact of haloWirtz, Jochen ; Kwok, David Peng Kwan