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Issue DateTitleAuthor(s)
2009The quality of life in SingaporeTambyah, S.K. ; Tan, S.J. ; Kau, A.K. 
2009The role of affect, music and self-awareness in consumer information processingHung, I.W. ; Wyer Jr., R.S.
Oct-2001THE ROLE OF AFFECTIVE EXPECTATIONS IN INFLUENCING CONSUMERS' SATISFACTION EVALUATIONS AND IN-STORE BEHAVIORSJOCHEN WIRTZ ; ANNA MATTILA ; RACHEL L P TAN
Oct-2001The role of affective expectatons in influencing consumers' satistifaction evaluations and in-store behaviorsWirtz, Jochen ; Mattila, Anna ; Tan, Rachael L. P.
2007The role of arousal congruency in influencing consumers' satisfaction evaluations and in-store behaviorsWirtz, J. ; Mattila, A.S.; Tan, R.L.P.
2014The role of marketing in today's enterprisesWirtz, J. ; Tuzovic, S.; Kuppelwieser, V.G.
2013The Role of Metaperception on the Effectiveness of Referral Reward ProgramsWirtz, J. ; Orsingher, C.; Chew, P.; Tambyah, S.K. 
Jun-1996The role of pleasure and arousal in the service satisfaction processWirtz, Jochen ; Bateson, John E. G.
Jun-1998The role of pre-consumption affect in post-purchase evaluations of services - an experimental investigationWirtz, Jochen ; Mattila, Anna 
2008The role of store environmental stimulation and social factors on impulse purchasingMattila, A.S.; Wirtz, J. 
Feb-2002The roles objective and self-assessed knowledge in the consumer search processWirtz, Jochen ; Teo, Swee Cheok; Mattila, Anna S. 
29-Aug-2018The socio-economic impact of multidrug-resistant nosocomial infections: a qualitative studyMO YIN ; Isaac Low Taoyang; TAMBYAH SIOK KUAN ; PAUL ANANTHARAJAH TAMBYAH 
2011The sources and consequences of the fluent processing of numbersKing, D. ; Janiszewski, C.
1999The strategic role of unused service capacityNg, I.C.L.; Wirtz, J. ; Lee, K.S. 
2010To push for stardom or not: A rookie's dilemma in the Tamil movie industryKrishnan, T.V. ; Sakkthivel, A.M.
1990Tourism multiplier effects on SingaporeKhan, H.; Seng, C.F. ; Cheong, W.K. 
2000Trade in Thailand: A three-way cultural comparisonPornpitakpan, C. 
2003Typology of online shoppersKau, A.K. ; Tang, Y.E.; Ghose, S.
Mar-1999Uncertain performance expectations in satisfaction models for servicesWirtz, Jochen ; Chua, Diana; Tan, Rachel Lu Pheng
2008Understanding consumer animosity in an international crisis: Nature, antecedents, and consequencesLeong, S.M. ; Cote, J.A.; Ang, S.H. ; Tan, S.J. ; Jung, K.; Kau, A.K. ; Pornpitakpan, C.