Browsing by Department PRODUCTIVITY & QUALITY RESEARCH CENTRE

Showing results 1 to 2 of 2
Issue DateTitleAuthor(s)
1999Sensitivity of the relationship matrix in quality function deploymentShen, X.X.; Tan, K.C. ; Xie, M. ; Goh, T.N. ; Wang, H. 
1999Service quality of internet search enginesWang, H. ; Xie, M.; Goh, T.N.