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Title: Spontaneous virtual teams: Improving organizational performance through information and communication technology
Authors: Tong, Y.
Yang, X.
Teo, H.H. 
Keywords: Case analysis
Challenges and solutions
Information and communication technologies
Spontaneous virtual team
Team lifecycle
Team structure
Work performance
Issue Date: May-2013
Citation: Tong, Y., Yang, X., Teo, H.H. (2013-05). Spontaneous virtual teams: Improving organizational performance through information and communication technology. Business Horizons 56 (3) : 361-375. ScholarBank@NUS Repository.
Abstract: This article aims to scrutinize an emerging and prominent type of work team in organizations: the spontaneous virtual team (SVT). Despite the promising benefits an SVT can provide, it is confronted with great challenges throughout its lifecycle. In this article, we first highlight the unique structure and characteristics of SVTs as compared to other conventional types of work teams. Furthermore, we decompose the lifecycle of an SVT into three stages. We then use interview data among SVT managers and participants across several industries to analyze the challenges, corresponding solutions, and the role of information and communication technologies in each of the three stages. Understanding the emerging SVTs will be of salient value to professionals and corporate executives who are interested in finding effective technology-enabled means and work patterns to improve organizational work performance. The current work can also serve as a basis for future academic research on exploring the SVT phenomenon. © 2013 Kelley School of Business, Indiana University.
Source Title: Business Horizons
ISSN: 00076813
DOI: 10.1016/j.bushor.2013.01.003
Appears in Collections:Staff Publications

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