Please use this identifier to cite or link to this item: http://scholarbank.nus.edu.sg/handle/10635/63319
Title: Six triumphs and six tragedies of six sigma
Authors: Goh, T.N. 
Keywords: Design for Six Sigma
Lean Six Sigma
quality engineering
quality management
Six Sigma
statistical thinking
Issue Date: Oct-2010
Citation: Goh, T.N. (2010-10). Six triumphs and six tragedies of six sigma. Quality Engineering 22 (4) : 299-305. ScholarBank@NUS Repository.
Abstract: Six Sigma as a quality improvement framework has enjoyed an unprecedented long period of popularity. This article brings out factors that contribute to the uniqueness of Six Sigma, with its extensions and derivatives such as Design for Six Sigma and Lean Six Sigma. Those features that have brought about an impetus for quality improvement are regarded as triumphs of Six Sigma, whereas some worrying trends in the practice of Six Sigma are labeled as tragedies. Clearly, industry should leverage on the strengths of Six Sigma and be careful not to become unwitting victims of the weaknesses. A realistic and balanced view is certainly called for at this juncture, and the advantages and pitfalls associated with Six Sigma should be fully recognized if Six Sigma is to continue its winning streak of the past quarter of a century. Copyright © Taylor & Francis Group, LLC.
Source Title: Quality Engineering
URI: http://scholarbank.nus.edu.sg/handle/10635/63319
ISSN: 08982112
Appears in Collections:Staff Publications

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