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|Title:||SimMan-A simulation model for workforce capacity planning|
|Authors:||Huang, H.-C. |
Thomas Eck, B.
Workforce capacity planning
|Source:||Huang, H.-C., Lee, L.-H., Song, H., Thomas Eck, B. (2009-08). SimMan-A simulation model for workforce capacity planning. Computers and Operations Research 36 (8) : 2490-2497. ScholarBank@NUS Repository. https://doi.org/10.1016/j.cor.2008.10.003|
|Abstract:||Motivated by the difficulty in predicting the actual performance of workforce capacity planning solutions obtained from mathematical models, we develop a simulator, SimMan, to serve as a test bed for evaluating the effectiveness and robustness of different planning options and assignment rules. To facilitate the ease of use, the simulator is developed in C++ language with a modular structure so that different users or planners can customize the modules according to their specifications. We further develop a mathematical model for the workforce capacity planning problem, where the uncertainty of the demand is handled by the safety stock concepts. We also suggest a number of practical planning alternatives and assignment rules based on information from IBM. These rules are implemented as modules in SimMan and tested numerically to provide managerial insights. © 2008 Elsevier Ltd. All rights reserved.|
|Source Title:||Computers and Operations Research|
|Appears in Collections:||Staff Publications|
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