Please use this identifier to cite or link to this item: http://scholarbank.nus.edu.sg/handle/10635/52215
Title: Interorganizational information exchange and efficiency: Organizational performance in emergency environments
Authors: Zagorecki, A.
Ko, K. 
Comfort, L.K.
Keywords: Agent-based simulation
Emergency management
Network evolution
Performance
Issue Date: Jun-2010
Source: Zagorecki, A.,Ko, K.,Comfort, L.K. (2010-06). Interorganizational information exchange and efficiency: Organizational performance in emergency environments. JASSS 13 (3) : -. ScholarBank@NUS Repository.
Abstract: Achieving efficiency in coordinated action in rapidly changing environments has challenged both researchers and practitioners. Emergency events require both rapid response and effective coordination among participating organizations. We created a simulated operations environment using agent-based modeling to test the efficiency of six different organizational designs that varied the exercise of authority, degree of uncertainty, and access to information. Efficiency is measured in terms of response time, identifying time as the most valuable resource in emergency response. Our findings show that, contrary to dominant organizational patterns of hierarchical authority that limit communication among members via strict reporting rules, any communication among members increases the efficiency of organizations operating in uncertain environments. We further found that a smaller component of highly interconnected, self adapting agents emerges over time to support the organization's adaptation in changing conditions. In uncertain environments, heterogeneous agents prove more efficient in sharing information that guides coordination than homogeneous agents. © JASSS.
Source Title: JASSS
URI: http://scholarbank.nus.edu.sg/handle/10635/52215
ISSN: 14607425
Appears in Collections:Staff Publications

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