Please use this identifier to cite or link to this item: http://scholarbank.nus.edu.sg/handle/10635/46448
Title: Integration, segmentalism and the maintenance of quality management systems in the construction industry: Segmentalist and integrative concepts are explored using two construction case studies. The importance of the application of the non-technical approach is emphasized
Authors: Pheng, L.S. 
Omar, H.F.
Keywords: Change and innovation
Construction
Effective maintenance
Human factors
Integration
ISO 9000
Quality management systems
Segmentalism
Singapore
Issue Date: 1997
Source: Pheng, L.S.,Omar, H.F. (1997). Integration, segmentalism and the maintenance of quality management systems in the construction industry: Segmentalist and integrative concepts are explored using two construction case studies. The importance of the application of the non-technical approach is emphasized. Building Research and Information 25 (1) : 36-49. ScholarBank@NUS Repository.
Abstract: The authors concentrate on the application of the non-technical approach to help to promote an integrative environment for the development of change and innovation, with the primary objective of quality improvement. The case studies suggest that Company A is more segmentalist in nature than Company B which adopts an integrative approach.
Source Title: Building Research and Information
URI: http://scholarbank.nus.edu.sg/handle/10635/46448
ISSN: 09613218
Appears in Collections:Staff Publications

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