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Title: Designing facilities management needs into warehouse projects
Authors: Ling, F.Y.Y. 
Edum-Fotwe, F.T.
Ng, M.T.H.
Keywords: Design and development
Property management
Issue Date: 2008
Citation: Ling, F.Y.Y., Edum-Fotwe, F.T., Ng, M.T.H. (2008). Designing facilities management needs into warehouse projects. Facilities 26 (11-12) : 470-483. ScholarBank@NUS Repository.
Abstract: Purpose - The purpose of this paper is to present an investigation of facilities management (FM) needs of warehouse tenants to inform future warehouse design. Design/methodology/approach - This study examines FM needs that must be designed into warehouse projects. It identifies tenants' FM requirements in warehouses; investigates the relationship between tenant satisfaction and performance of different facilities in warehouses; and recommends design and FM practices that warehouse owners should adopt to give tenants value for money. The research involves a quantitative study of tenant requirements for using warehouses. A questionnaire survey was conducted on tenants to find out their important requirements with a structured instrument. The sample was tenants of warehouses in Singapore. Findings - The results reveal that users' main needs and priority in warehouse operation comprise: incorporating an operations office within warehouses; providing an air well along the loading/unloading bays; ensuring no interruption of electricity supply; providing air-conditioning to the office; and providing good housekeeping. Originality/value - The paper provides information that can be the foundation for developing a set of generic tenant FM requirements that could accelerate the design development of warehouses. © Emerald Group Publishing Limited.
Source Title: Facilities
ISSN: 02632772
DOI: 10.1108/02632770810895732
Appears in Collections:Staff Publications

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