Please use this identifier to cite or link to this item: https://doi.org/10.1016/S0268-4012(00)00016-5
Title: Information technology (IT) investment and the role of a firm: An exploratory study
Authors: Teo, T.S.H. 
Wong, P.K. 
Chia, E.H.
Issue Date: 2000
Source: Teo, T.S.H., Wong, P.K., Chia, E.H. (2000). Information technology (IT) investment and the role of a firm: An exploratory study. International Journal of Information Management 20 (4) : 269-286. ScholarBank@NUS Repository. https://doi.org/10.1016/S0268-4012(00)00016-5
Abstract: This study extends Weill's work by categorizing IT investment into four types of management objectives: transactional, strategic, informational and threshold. The relationships between these management objectives and firm's role (defined in terms of traditional, evolving and strategic) are investigated through a questionnaire survey of managers in the service sector. As expected, firms adopting a traditional role seem to favor investment in transactional IT. However, there appears to be an increasing emphasis on strategic IT investment for all three types of firms, regardless of the role of IT. Implications of the results are discussed.
Source Title: International Journal of Information Management
URI: http://scholarbank.nus.edu.sg/handle/10635/44869
ISSN: 02684012
DOI: 10.1016/S0268-4012(00)00016-5
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