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|Title:||Performance measures in the media and software division of Kao (Singapore) Private Limited|
|Authors:||Cheng, N.S. |
Critical success factors
Non-financial performance indicators
|Source:||Cheng, N.S.,Eng, L.L.,Mak, Y.T.,Chong, C.L. (2003). Performance measures in the media and software division of Kao (Singapore) Private Limited. Journal of Accounting Education 21 (2) : 157-184. ScholarBank@NUS Repository. https://doi.org/10.1016/S0748-5751(03)00005-8|
|Abstract:||This paper presents a case that requires students to identify the corporate objectives and critical success factors of the media and software division of a company and propose performance measures that should motivate employees to work towards these objectives. The case provides students with an opportunity to practise managerial accounting decision-making within the context of corporate strategy. This case illustrates the need for a variety of criteria (both financial and non-financial) for evaluating performance within a firm or business unit and provides the opportunity to discuss the potential behavioral issues arising from management of the division. © 2003 Elsevier Science Ltd. All rights reserved.|
|Source Title:||Journal of Accounting Education|
|Appears in Collections:||Staff Publications|
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