Please use this identifier to cite or link to this item: https://doi.org/10.1016/j.jsis.2003.09.002
Title: Leveraging IT resources and capabilities at the housing and development board
Authors: Teo, T.S.H. 
Ranganathan, C.
Keywords: Case study
Complementary resources
Resource-based view
Issue Date: 2003
Source: Teo, T.S.H., Ranganathan, C. (2003). Leveraging IT resources and capabilities at the housing and development board. Journal of Strategic Information Systems 12 (3) : 229-249. ScholarBank@NUS Repository. https://doi.org/10.1016/j.jsis.2003.09.002
Abstract: This paper examines how the synergy among IT resources, human resources and business resources can lead to improved organizational performance. This central theme is illustrated using a case study of Singapore's Housing Development Board. The organizing model in the study is derived from the resource-based view of the firm, and includes three main components: IT resources, human resources and business resources. IT resources include technology and applications; human resources include sub-components such as top management commitment to IT, managerial IT knowledge and IT training; and business resources encompass IT planning and integration with strategic planning, IT-based process redesign, flexible organization and cross-functional orientation, and IT-driven interorganizational relationships. The case illustrates how these resources complement each other in improving organizational performance. © 2003 Elsevier B.V. All rights reserved.
Source Title: Journal of Strategic Information Systems
URI: http://scholarbank.nus.edu.sg/handle/10635/44046
ISSN: 09638687
DOI: 10.1016/j.jsis.2003.09.002
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