Please use this identifier to cite or link to this item: https://doi.org/10.1016/j.ijinfomgt.2012.02.004
Title: Knowledge management in client-vendor partnerships
Authors: Teo, T.S.H. 
Keywords: Client
Impact
Knowledge management
Knowledge transfer
Partnership
Singapore
Vendor
Issue Date: 2012
Source: Teo, T.S.H. (2012). Knowledge management in client-vendor partnerships. International Journal of Information Management 32 (5) : 451-458. ScholarBank@NUS Repository. https://doi.org/10.1016/j.ijinfomgt.2012.02.004
Abstract: Partnerships between business clients and vendors are increasingly becoming more common as firms strive to reduce cost and outsource non-core activities. Some firms proactively manage the knowledge gained from such partnership while others do so to a lesser extent. Through a questionnaire survey of business clients in Singapore, this study helps to shed some light on the nature of client-vendor partnership, factors affecting knowledge transfer (defined in terms of knowledge codifiability, client's motivation for partnership, vendor's willingness to share, and trust between client and vendor). In addition, we also examine mechanisms for knowledge dissemination within the client organization and the impact on the IT function. The results should be of interest to both researchers and practitioners in better understanding how such partnership could be managed more effectively. © 2012 Elsevier Ltd. All rights reserved.
Source Title: International Journal of Information Management
URI: http://scholarbank.nus.edu.sg/handle/10635/44015
ISSN: 02684012
DOI: 10.1016/j.ijinfomgt.2012.02.004
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