A human capital perspective of organizational intention to adopt open source software

Abstract

This study adopts the human capital perspective as a theoretical lens to understand the factors that influence organizational intention to adopt open source software (OSS). We posit that availability of internal human capital and accessibility to external human capital significantly affect an organization's intention to adopt OSS either directly or indirectly through switching cost. We analyze survey responses from 81 chief information officers or information systems managers and the results indicate that organizational availability of internal human capital has an indirect effect on an organization's intention to adopt OSS through switching cost whereas accessibility to external human capital has a direct effect on an organization's intention to adopt OSS. This study has both theoretical and practical implications. Theoretically, the unique approach from the human capital perspective adds to the extant literature on organizational adoption of innovation and calls for more attention to be directed at understanding the influence of human capital in an increasingly technologically complex environment. Practically, our findings suggest that potential OSS adopters and proponents should develop the human capital necessary for effective exploitation of OSS.