Please use this identifier to cite or link to this item: http://scholarbank.nus.edu.sg/handle/10635/42679
Title: Direct and indirect use of information systems in organizations: An empirical investigation of system usage in a public hospital
Authors: Tong, Y. 
Teo, H.-H. 
Tan, C.-H.
Keywords: Direct/indirect system usage
Healthcare
Social influence
Issue Date: 2008
Source: Tong, Y.,Teo, H.-H.,Tan, C.-H. (2008). Direct and indirect use of information systems in organizations: An empirical investigation of system usage in a public hospital. ICIS 2008 Proceedings - Twenty Ninth International Conference on Information Systems. ScholarBank@NUS Repository.
Abstract: A user's interaction with an Information System (IS) could transpire in two ways: direct and indirect. While most prior literature examines the direct interaction between a user and the system, few have examined and differentiated between direct and indirect use. In this study, we anchor on the theory of psychological attachment to study the effects of various external social factors on direct-usage and indirect-usage of an organizational IS. Survey results from 102 physicians in a public hospital reveal that punishment and informational influence are significantly related to direct-usage of the Electronic Medical Record System (EMRS) by physicians. Punishment and image are significantly associated with indirect-usage of EMRS.
Source Title: ICIS 2008 Proceedings - Twenty Ninth International Conference on Information Systems
URI: http://scholarbank.nus.edu.sg/handle/10635/42679
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