Please use this identifier to cite or link to this item: https://doi.org/10.1145/1235000.1235034
Title: Knowledge contribution in problem solving virtual communities: The mediating role of individual motivations
Authors: Yu, J. 
Jiang, Z. 
Chan, H.C. 
Keywords: Expectancy-value theory
Functional motivation theory
Individual motivation
Knowledge contribution
Mechanisms
Virtual community
Issue Date: 2007
Source: Yu, J.,Jiang, Z.,Chan, H.C. (2007). Knowledge contribution in problem solving virtual communities: The mediating role of individual motivations. SIGMIS-CPR 2007 - Proceedings of the 2007 ACM SIGMIS CPR Conference: The Global Information Technology Workforce : 144-152. ScholarBank@NUS Repository. https://doi.org/10.1145/1235000.1235034
Abstract: Increasing knowledge contribution in problem solving virtual communities (PSVCs) is a long-pursued question in the knowledge management arena for both researchers and practitioners. In view of various mechanisms developed in hopes of encouraging more active participations, we proposed a motivational model for PSVC contributions. Drawn on functional motivation theory and expectancy-value theory, we highlight the mediating role of individual motivations in the relationships between characteristics of PSVCs and knowledge contribution intention. By taking both self-interest and public-good perspectives, we identify eight individual motivations to knowledge contribution in the context of PSVCs. They are active learning, self-enhancement, reciprocity, reputation, enjoyment of helping others, self-protection, moral obligation and advancement of virtual community motive. Besides, we also identify four major mechanisms in PSVCs that are associated with members' motivations: codification, identity management, virtual community norms and communication methods. Copyright 2007 ACM.
Source Title: SIGMIS-CPR 2007 - Proceedings of the 2007 ACM SIGMIS CPR Conference: The Global Information Technology Workforce
URI: http://scholarbank.nus.edu.sg/handle/10635/42633
ISBN: 9781595936417
DOI: 10.1145/1235000.1235034
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