Please use this identifier to cite or link to this item: http://scholarbank.nus.edu.sg/handle/10635/42613
Title: Development and application of a General Knowledge Management Maturity Model
Authors: Teah, H.Y.
Pee, L.G. 
Kankanhalli, A. 
Keywords: Case study
KM Assessment
Knowledge Management Maturity
Issue Date: 2006
Source: Teah, H.Y.,Pee, L.G.,Kankanhalli, A. (2006). Development and application of a General Knowledge Management Maturity Model. PACIS 2006 - 10th Pacific Asia Conference on Information Systems: ICT and Innovation Economy : 401-416. ScholarBank@NUS Repository.
Abstract: This paper reviews, compares, and integrates existing Knowledge Management Maturity Models (KMMM) to propose a General KMMM (G-KMMM), which focuses on assessing the maturity of people, process and technology aspects of KM development in organizations. An accompanying assessment tool is also developed to facilitate practical application. The utility of G-KMMM is explored in a case study of a large public university's KM efforts. Findings indicate that KM maturity modeling can serve as a useful tool that describes and guides KM implementation effort by providing a clear description of the current status and indications of the way forward. Avenues for further research and practice are discussed.
Source Title: PACIS 2006 - 10th Pacific Asia Conference on Information Systems: ICT and Innovation Economy
URI: http://scholarbank.nus.edu.sg/handle/10635/42613
Appears in Collections:Staff Publications

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