Please use this identifier to cite or link to this item: https://doi.org/10.1002/asi.20523
Title: Overcoming knowledge management challenges during ERP implementation: The need to integrate and share different types of knowledge
Authors: Pan, S.L. 
Newell, S.
Huang, J.
Galliers, R.D.
Issue Date: 2007
Source: Pan, S.L., Newell, S., Huang, J., Galliers, R.D. (2007). Overcoming knowledge management challenges during ERP implementation: The need to integrate and share different types of knowledge. Journal of the American Society for Information Science and Technology 58 (3) : 404-419. ScholarBank@NUS Repository. https://doi.org/10.1002/asi.20523
Abstract: In this article, the author examines an enterprise resource planning (ERP) adoption process in a particular case setting to explore the knowledge management challenges encountered, specifically challenges related to the sharing and integration of knowledge, and the ways that social capital is used to overcome these challenges. More specifically, the author relates the different sources and effects of social capital to the different implementation phases, with their differing knowledge management challenges. By doing so, he highlights the relative importance of the bridging and bonding aspects of social capital that vary during different phases because of the different types of knowledge that become more or less important over the lifecycle of the project-embrained, embodied, encultured, embedded, and encoded. © 2006 Wiley Periodicals, Inc.
Source Title: Journal of the American Society for Information Science and Technology
URI: http://scholarbank.nus.edu.sg/handle/10635/42565
ISSN: 15322882
DOI: 10.1002/asi.20523
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