Please use this identifier to cite or link to this item: http://scholarbank.nus.edu.sg/handle/10635/36361
Title: Demystifying paradox in modern IT organizations: A transformation toward ambidexterity
Authors: DU WENYU
Keywords: Strategic IT management, Paradox, Ambidexterity, Green IT, New Product Development, IT Outsourcing
Issue Date: 8-Aug-2012
Source: DU WENYU (2012-08-08). Demystifying paradox in modern IT organizations: A transformation toward ambidexterity. ScholarBank@NUS Repository.
Abstract: Modern IT organizations are confronted by numerous paradoxes. The ambidexterity theory, because of its focus on balancing act, becomes a suitable theoretical lens to examine how IT organizations address paradoxes. IS research from this perspective has been scant. Through a case study of four leading IT organizations in China, this thesis unveils four sets of process models that IT organizations use to develop ambidexterity in face of paradoxical challenges. A typology is further synthesized based on these four models. Together, they form a sound theoretical framework that can guide future IS research exploration along this novel lens of ambidexterity. The process models also offer insights into the literature on three major IS management streams, i.e. IT-enabled sustainability, software-based new product development, and IT outsourcing. The dynamic context of the IT organizations, in turn, contributes to the ambidexterity literature by offering both conceptual and processual insights.
URI: http://scholarbank.nus.edu.sg/handle/10635/36361
Appears in Collections:Ph.D Theses (Open)

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