Please use this identifier to cite or link to this item: http://scholarbank.nus.edu.sg/handle/10635/36284
Title: HARVESTING SOCIAL KNOWLEDGE:SOCIAL NETWORKS AND KNOWLEDGE IN TECHNOLOGY-MEDIATED TEAMS
Authors: SHA XIQING
Keywords: Social networks, technology-mediated teams, creativity
Issue Date: 8-Aug-2012
Source: SHA XIQING (2012-08-08). HARVESTING SOCIAL KNOWLEDGE:SOCIAL NETWORKS AND KNOWLEDGE IN TECHNOLOGY-MEDIATED TEAMS. ScholarBank@NUS Repository.
Abstract: Acknowledging that cognitive limit may constrain creativity, researchers have begun identifying social networks as possible sources of diverse knowledge in technology- mediated teams. However, previous studies on network perspectives of creativity tend to focus on individual networks as conduits that transfer diverse information. Very few studies have considered the role of network ties in improving information quality that foster creativity between pairs of individuals. In this study we build on literature in social networks, psychology and team research to hypothesize that network ties will create opportunities for information diversity and quality, and extend this stream of research by investigating an untested relation between network ties, expertise and creativity. We conducted a field study with 128 individuals in a research institution in the electronic technology industry. Based on the results of 382 pairs of dyads, we identify two types of network ties (i.e., state-type and event-type ties) that predict different sources of ideas generation (i.e., expertise diversity and responsiveness). The results also reveal the moderating effects of multiple media usage in dyadic communication. The findings provide theoretical and practical contributions to extant literature on social networks and the usage of multiple media in teams that engage in creative tasks.
URI: http://scholarbank.nus.edu.sg/handle/10635/36284
Appears in Collections:Ph.D Theses (Open)

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