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Title: Patients' complaints in a hospital emergency department in Singapore
Authors: Wong, L.L.
Ooi, S.B.S.
Goh, L.G. 
Keywords: Complaint rate
Emergency service
Hospital complaints
Patient complaints
Patient satisfaction
Staff-patient communication
Issue Date: 2007
Citation: Wong, L.L.,Ooi, S.B.S.,Goh, L.G. (2007). Patients' complaints in a hospital emergency department in Singapore. Singapore Medical Journal 48 (11) : 990-995. ScholarBank@NUS Repository.
Source Title: Singapore Medical Journal
ISSN: 00375675
Appears in Collections:Staff Publications

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