Please use this identifier to cite or link to this item: http://scholarbank.nus.edu.sg/handle/10635/24401
Title: Patients' complaints in a hospital emergency department in Singapore
Authors: Wong, L.L.
Ooi, S.B.S.
Goh, L.G. 
Keywords: Complaint rate
Emergency service
Hospital complaints
Patient complaints
Patient satisfaction
Staff-patient communication
Issue Date: 2007
Source: Wong, L.L.,Ooi, S.B.S.,Goh, L.G. (2007). Patients' complaints in a hospital emergency department in Singapore. Singapore Medical Journal 48 (11) : 990-995. ScholarBank@NUS Repository.
Source Title: Singapore Medical Journal
URI: http://scholarbank.nus.edu.sg/handle/10635/24401
ISSN: 00375675
Appears in Collections:Staff Publications

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