Please use this identifier to cite or link to this item: https://doi.org/10.1016/j.giq.2018.11.008
Title: Public employees' use of social media: Its impact on need satisfaction and intrinsic work motivation
Authors: Demircioglu M.A. 
Chen C.-A.
Keywords: Intrinsic work motivation
Need satisfaction
Public sector
Self-determination theory (SDT)
Social media
Issue Date: 30-Nov-2018
Publisher: Elsevier Ltd
Citation: Demircioglu M.A., Chen C.-A. (2018-11-30). Public employees' use of social media: Its impact on need satisfaction and intrinsic work motivation. Government Information Quarterly forthcoming. ScholarBank@NUS Repository. https://doi.org/10.1016/j.giq.2018.11.008
Abstract: Although increasing numbers of employees working in public organizations are using social media for work purposes and numerous studies exist on how social media affect organizational outcomes, we have very limited knowledge of how using social media for work purposes affects employees' work motivation. This paper fills this important gap by using self-determination theory (SDT) to analyze how the use of social media for work purposes is associated with government employees' need satisfaction and intrinsic work motivation. According to regression results, employees' use of social media is positively related to employees' need satisfaction (autonomy, relatedness, and competence) and, accordingly, intrinsic work motivation. However, further analysis shows that too much use of social media has an averse effect. Theoretically, this study is one of the pioneer attempts to integrate e-governance with SDT. Practically, we encourage managers to use caution in promoting the use of social media for work purposes. Using social media two to three days a week may be the ideal range. © 2018 The Authors
Source Title: Government Information Quarterly
URI: http://scholarbank.nus.edu.sg/handle/10635/151431
ISSN: 0740624X
DOI: 10.1016/j.giq.2018.11.008
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