Please use this identifier to cite or link to this item: http://scholarbank.nus.edu.sg/handle/10635/140430
Title: The effects of consumer expertise of evoked set size and service loyalty
Authors: Wirtz, Jochen 
Mattila, Anna S. 
Teo, Swee Cheok
Issue Date: Apr-2002
Citation: Wirtz, Jochen, Mattila, Anna S., Teo, Swee Cheok (2002-04). The effects of consumer expertise of evoked set size and service loyalty. Research Paper Series (National University of Singapore. Faculty of Business Administration); 2002-015 : 1-25. ScholarBank@NUS Repository.
Series/Report no.: Research Paper Series; 2002-015
Source Title: Research Paper Series (National University of Singapore. Faculty of Business Administration); 2002-015
URI: http://scholarbank.nus.edu.sg/handle/10635/140430
Appears in Collections:Staff Publications

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