Please use this identifier to cite or link to this item: http://scholarbank.nus.edu.sg/handle/10635/140316
Title: Consumer cheating on service guarantees : an experimental study
Authors: Wirtz, Jochen 
Kum, Doreen 
Issue Date: Jun-1999
Citation: Wirtz, Jochen, Kum, Doreen (1999-06). Consumer cheating on service guarantees : an experimental study. Research Paper Series (National University of Singapore. Faculty of Business Administration); 1999-046 : 1-35. ScholarBank@NUS Repository.
Series/Report no.: Research Paper Series; 1999-046
Source Title: Research Paper Series (National University of Singapore. Faculty of Business Administration); 1999-046
URI: http://scholarbank.nus.edu.sg/handle/10635/140316
Appears in Collections:Staff Publications

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