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Title: Moral Judgments At Work: Effects Of Workplace Dilemmas On Deontological And Consequential Inclinations In Bankers
Keywords: moral judgment, decision making, organisational culture, consequentialism, deontology
Issue Date: 10-Nov-2017
Citation: LIM KAY YEE RACHEL (2017-11-10). Moral Judgments At Work: Effects Of Workplace Dilemmas On Deontological And Consequential Inclinations In Bankers. ScholarBank@NUS Repository.
Abstract: The banking industry has faced considerable problems with unethical practice and loss of customer trust in recent years. Researchers and commentators alike have argued that the prevailing organisational culture promotes unethical behaviour in bankers. Yet, few studies have explored the exact psychological nature by which the banking culture exerts its influence on bankers’ moral decision-making, especially when considering dilemmas contextualised within their profession. The present study investigated whether bankers had specific consequential or deontological preferences when evaluating moral decisions made in profession-relevant dilemmas. Participants made moral judgments in response to vignettes where protagonists either made consequential or deontological decisions in bank-related or bank-unrelated dilemmas. Results revealed that bankers judged protagonists’ morality to be higher when they made consequential over deontological decisions in bank-related dilemmas. In addition, bankers judged protagonists’ morality to be lower when making deontological decisions in bank-related dilemmas compared to bank-unrelated ones. These effects were not found for a control group, suggesting that bankers favoured deontological reasoning much less so when faced with dilemmas related to their profession than in profession-unrelated dilemmas. Findings highlight a need for greater emphasis on deontological decision-making norms in order to effectively encourage ethical behaviour in banks.
Appears in Collections:Bachelor's Theses

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