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Title: A megaproject that defines the nation: The building of the largest airport terminal in Asia
Authors: Chong-Leng Goh, J. 
Zuo, M.
Keywords: Case study/studies
Change management
IS project management
ISD agility
Knowledge management
Issue Date: 2011
Citation: Chong-Leng Goh, J.,Zuo, M. (2011). A megaproject that defines the nation: The building of the largest airport terminal in Asia. International Conference on Information Systems 2011, ICIS 2011 3 : 1841-1856. ScholarBank@NUS Repository.
Abstract: This teaching case presents the journey undertaken by the Beijing Capital International Airport (BCIA) Company Limited in the building of the 3.5 billion dollars Terminal 3for the 2008 Olympics games. The Beijing Terminal 3 is crowned as the largest airport terminal in Asia and can be rightfully classified as a megaproject. A comparison between the Beijing Terminal 3 and the London Heathrow's Terminal 5 megaprojects is made to offer students a good idea of the scale and the complexity of this megaproject. The teaching case focuses primarily to detail the journey of building the Terminal 3 from the perspective of the IT department in BCIA. The IT department is given the following mandates by the Chinese Government: (1) to complete all the IT system projects in Terminal 3 within a time frame of around two years; and (2) to make sure 'zero incidents, zero accidents and zero complaints' objective during the period of 2008 Olympics and Special Olympics. By closing examination four critical systems in the Terminal 3 megaproject, this teaching case presents a rich description of how the IT department manages to meet these mandates despite facing many challenges during implementation. Recommendations to instructor on how to make use of this teaching case are also provided in the teaching notes section. © (2011) by the AIS/ICIS Administrative Office All rights reserved.
Source Title: International Conference on Information Systems 2011, ICIS 2011
ISBN: 9781618394729
Appears in Collections:Staff Publications

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