TRUSTING AND FEELING TRUSTED: TWO DISTINCT ASPECTS OF LEADER-FOLLOWER TRUST RELATIONSHIPS

Abstract

DYNAMIC INTERPERSONAL TRUST RELATIONSHIPS, BY THEIR VERY NATURE, INVOLVE BOTH GIVING AND RECEIVING TRUST. HOWEVER, THE PRIMARY FOCUS HAS BEEN ON GIVING TRUST THAN TO RECEIVING TRUST, AND RESEARCH ON THE DYNAMICS OF RECEIVING TRUST IS AT A MUCH EARLIER STAGE OF DEVELOPMENT. WE STILL DO NOT KNOW MUCH ABOUT HOW PEOPLE RESPOND TO OTHER?S TRUST AND WHY. IN THIS DISSERTATION, I INVESTIGATE THE DYNAMICS OF TRUSTING AND FEELING TRUSTED IN LEADER-FOLLOWER RELATIONSHIP. IN ESSAY 1, I PROPOSE A DUAL SPIRAL MODEL TO EXPLAIN THE DYNAMICS OF LEADER-FOLLOWER TRUST RELATIONSHIPS. THIS MODEL ADDRESSES KEY ANTECEDENTS, CONSEQUENCES, AND INTERACTION OF TRUST AND FELT TRUST. IN ESSAY 2, USING MULTIPLE SAMPLES, I DEVELOP AND VALIDATE NEW MEASURES OF FELT TRUST AND TRUST IN THE CHINESE CULTURAL CONTEXT. THE DEVELOPED MEASURES DEMONSTRATE HIGH RELIABILITY, DISCRIMINANT AND CONVERGENT VALIDITY, NOMOLOGICAL VALIDITY, AND PREDICTIVE VALIDITY. IN ESSAY 3, I EMPIRICALLY TEST ONE PART OF DUAL SPIRAL MODEL OF TRUST